Master of Business Administration (Services Management) accredited by CMI London - UNIRAZAK

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Master of Business Administration

(Services Management) accredited by CMI London

  • Full Time: 1 year (Minimum)
  • Part Time: 2 years (Minimum)
  • March
  • July
  • November
Advertisement Code

(R/345/7/0718) 11/19 (A10670)

Find out more or Apply Now !

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  • Full Time: 1 year (Minimum)
  • Part Time: 2 years (Minimum)
  • March
  • July
  • November
Advertisement Code

(R/345/7/0718) 11/19 (A10670)

Find out more or Apply Now !

Let’s maintain social distancing.
Talk to our counselors – online.


The MBA programme is acredited by CMI (UK) prepares graduates to be service-oriented managers who provide managerial leadership and develop logical, critical, and creative solutions to problems faced by organisations in the services industry.

Attain Chartered Manager status that enables you to utilise competent leadership in endless service possibilities and avenues, anywhere.



  • To enable graduates to articulate and apply relevant theories and adopt the principles and best practices relevant to their organisation.
  • To enable graduates to perform as service-oriented managers who adopt customer and supplier relationship management skills when performing value added processes with effective communication skills.

    • To enable graduates to formulate, communicate, and implement strategic thinking processes involving cross-cultural communication and sensitivity to the needs of different cultures.


    • Ability to acquire and apply knowledge in the areas of services management for both localised setting and international environment.
    • Ability to demonstrate relevant expertise and skills to provide leadership in services industry.
    • Ability to engage in strategic and critical thinking with analytical, evaluative, and problem solving skills when making business decisions.
    • Ability to engage in effective cross-cultural communication skills and sensitive to social responsibility in a multicultural setting.
    • Ability to articulate ethical issues in services management as well as to provide leadership in social responsibility.
    • Ability to lead and engage in lifelong learning at individual, group, and institutional levels.
    • Ability to acquire creative and innovative ideas to initiate enterprising activities or projects.


    Find out your qualification that matches to enter the programme.

    Bachelor’s degree
    • A bachelor’s degree with minimum CGPA of 2.75 or equivalent, as accepted by the University Senate; or
    • A bachelor’s degree or equivalent with minimum CGPA of 2.50 and not meeting CGPA of 2.75, can be accepted subject to a minimum of 2 years working experience in relevant field; or
    • A bachelor’s degree or equivalent not meeting CGPA of 2.50, can be accepted subject to a minimum of 5 years working experience in relevant field.
    English Language

    All applicant are required to attain any of the followings before they are accepted for admission into the programme:

    • A minimum score of Band 6.0 in the International English Language Testing System (IELTS)*; or
    • A minimum score of 550 for a paper-based total or 80 for an Internet based total for the Test of English as a Foreign Language (TOEFL)*; or
    • A minimum of Grade C in First Cambridge English (FCE) minimum scale 169, or B2 in CEFR, or Pearson Test of English (PTE 50-58) as required proficiency; or
    • A recognized first degree undertaken in English medium; or
    • Successful attainment of FCE minimum of Grade C (169) conducted by the Centre for English Language (CEL) within 12 months from the date of entry with conditional offer letter.

    Note: The validity period for IELTS and TOEFL is two years from the date awarded;

    Fees &

    Find out the programme structure and the fees & funding for this programme.

    The MBA programme requies a total 42 credits to complete and its devided into two parts as follows:

    Core Courses

    • Managerial Accounting
    • Business Economics
    • Financial Management
    • Organisational Management
    • Managerial Ethics and Social Responsibility
    • Competitive Strategic Management
    • Marketing Management
    • Quantitative Techniques and Decision Making
    • Strategic Human Resource Management
    • Organisational Behaviour
    • Managing Quality Services
    • Customer Relationship Management
    • Services Marketing
    Elective - Choose any two courses
    • Financial Services Management
    • Hotel Management
    • Airline and Ticket Management
    • Tourism Marketing
    • Strategic Brand Management
    • Business Law
    • Strategic Human Resource Management


    • Research Methodology / Case Research Methods
    • Research Project

    *For enquiries on our programme fees, please contact our Marketing Department at 03 2730 7231 / 7053 / 7043 / 7184 / 7041 / 7046


    Identify a great career opportunity
    that is right for you.

    • Chief Operating Officer
    • General Manager
    • Operations Manager
    • Business Development Manager in Services Sector
    • Business Development Manager in Sub-Sectors