Courses @ UNIRAZAK

Office Administration

Credit

3

Level of Study

Diploma

Synopsis

This course introduces students to the fundamentals of effective management including basic principles of management, problem solving, and communications needed to administer the office function. People and their role in using tools of information technology to increase productivity is stressed. Concepts needed to understand the services used by successful office administrators and how office managers evaluate the productivity of their office systems are emphasized.

Learning Outcomes

  • Describe the role of an administrative manager, the administrative challenges and the elements impacting management practices.
  • Use concepts and methods learned to apply to different situational, structural or cultural conditions.
  • Propose solution for administrative managers to solve various administrative problems.
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