School of Happiness

Welfare & Mentorship

Welfare

At UNIRAZAK, we believe that a truly transformative university experience extends far beyond lectures and classrooms. It encompasses your well-being, your sense of purpose, and your ability to thrive in all dimensions of life: academic, emotional, physical, and social.

Our commitment to student welfare reflects this holistic view. We strive to foster a caring and inclusive environment where every student feels seen, heard, and supported. Whether you are navigating personal challenges, seeking academic guidance, or simply looking to connect with others, our dedicated welfare services are here to ensure that no student walks their journey alone.

Do contact us for further details.”

Noor Ashikin Binti Kamir

Email: noorashikin@unirazak.edu.my

Call/WhatsApp: 03-2730 7172

Services for students with special needs

“UNIRAZAK strives to provide equality of opportunity and access to education to as many Malaysians of different backgrounds and economic status. We welcome all local and international students to join our Razakian community and experience our quality education and hospitality.

Our mission is to ensure that UNIRAZAK graduates are the top choice for employers, enterprises, and industries. It is our vision to achieve 100% employability for our graduates.

Our campus is strategically located in the heart of Kuala Lumpur, accessible by various modes of transportation. The Ampang Park MRT station is just a short distance away from our campus on Jalan Tun Razak.

Our campus offers ample parking facilities, including designated parking spaces for persons with disabilities, with convenient access to elevator services connecting classrooms and administrative offices. The campus is wheelchair accessible via both the basement car park and the main lobby (Level G). Inside, the simple yet spacious layout is designed to support smooth and comfortable movement for all individuals. Please refer to the Accessibility Map for more information.

Our close-knit relationship among staff and students would make everyone feel welcomed to this family. We support the building of a teaching and learning environment and community that is inclusive and equitable for the benefit of all students.

While we are continuously working towards expanding specialist services, we have dedicated academic support for students with disabilities through a structured operating procedure that ensures their varied learning needs are addressed effectively. Our commitment remains focused on fostering an inclusive environment that supports students in becoming confident and independent learners.”


We aim to create an inclusive learning environment that makes learning accessible to all. However, we understand that one size does not always fit all, therefore we have a team of staff who are dedicated in ensuring that support arrangements are in place where needed. We encourage prospective students with special needs to disclose the nature of their needs during the admission and enrolment procedures.

The enrolment form seeks self-disclosure of a disability. While the University undertakes to assist students with disabilities in their studies, it can do so only if students disclose the nature of their disability in the admission procedures.

If you have a disability, mental health difficulty, long-term medical condition (e.g., diabetes, asthma, and high blood pressure), autistic spectrum condition, or a specific learning difference such as dyslexia, dyspraxia, dyscalculia, or ADHD, we are here to help you.

To enable us to provide appropriate support, we kindly request that you register with our certified counsellors and submit a professional diagnosis or report issued by a qualified medical or psychological specialist, or by a recognised authority such as the Malaysian Department of Welfare (Jabatan Kebajikan Masyarakat).
Please note that we do not have the expertise to diagnose your conditions. However, our certified counsellors, Mr Afiq and Ms Sabiha, may be able to suggest that you connect with the different departments or agencies relevant to your issues for further assistance.

In consultation with the Students Experience Department and/or other expert advisors, the Dean/Director of each School/Centre shall be responsible for supervision and review of the progress of students with disabilities.

This may among others include the development of teaching and assessment methods appropriate to students with disabilities such as:

- Extended time given for completion of quizzes, tests and examinations.
- Modification in student’s academic course loads according to their capabilities e.g., allowance to take courses at the very minimal credit hours.
- Special need guidance and counselling assistance within limits of the available resources during student’s study duration.

Among the available assistance could be additional time for completing assessments and exams and differently arranged examinations e.g., venue allowing typing on computer keyboards rather than handwriting, following the recommendations from the medical and/or psychological experts.

To assist you to study independently, you can access special needs services and arrangement for assessment adjustments. This may include flexibility in assignment deadlines and alternative arrangements for exams. An advisor may also make suggestions when they meet with you.

Currently, we have five specialised computer setups, each equipped with braille keyboards and NVDA (NonVisual Desktop Access) screen reader software to support students with visual impairments. These are installed across all five of our computer labs to ensure accessibility and inclusivity in digital learning.

For students with hearing impairments, UNIRAZAK’s student Gmail accounts provide access to Google Keep, a practical note-taking tool that helps capture written information from lectures and group discussions. Its features support better organisation, visual tracking of tasks, and real-time collaboration, serving as an effective alternative to audio-based communication.

Our online learning environment, the UNIRAZAK Online Experience or better known as UROX, provide the platform where learning materials in the form of slides and notes are available. Presentation slides and recorded lectures are available for downloading at any time. Moreover, lecturers provide feedback to students’ work via the UROX platform, allowing easy retrieval by students. Students can also communicate with lecturers via UROX by posting questions and submitting their work.

We are working towards transcribing all pre-recorded lectures to make these accessible to students with hearing impairment. Should students feel comfortable with the devices they can individually acquire to assist their learning, we are more than happy to welcome them into our programmes.

An option to be seriously considered for the physically challenged is our Open and Distance Learning (ODL) programmes. We have more than 20 programmes with an ODL option from the diploma to PhD levels. These programmes provide learning materials that students can use for their learning in the comfort of their homes. Classes are scheduled mainly during weekends, and examinations are generally conducted online.

Where possible, arrangements can be made to accommodate requests from students, with supporting documentation from relevant experts. We look forward to welcoming you into the Razakian community!
The Bantuan Kewangan Pelajar Orang Kurang Upaya (BKOKU) scheme provides financial aid for Malaysian students with disabilities studying at any institution under the purview of the Ministry of Higher Education (MOHE), whether full time, part-time or long distance. It is available to students who are registered with Jabatan Kebajikan Masyarakat (JKM) and holding the OKU card.

The aid covers a period ranging from 2 to 4 years for diploma, postgraduate diploma, bachelor's, master's and PhD programmes. Approvals are subject to meeting the requirements and criteria, and following the terms and conditions as stipulated by MOHE and the Malaysian government.

To find out more about the requirements and application process, please refer to the information  provided in the link below: https://biasiswa.mohe.gov.my/bk_oku/
Process flow :

1. Accessibility Map

Download Map

2. Accessible Parking

3. Wheelchair Ramp

4. Accessible Toilet

5. Accessible Lift with Braille
Signage

6. Special Computer Setup for Visually Impaired Students

“Currently, we have five specialised computer setups—each equipped with braille keyboards and NVDA (NonVisual Desktop Access) screen reader software—to support students with visual impairments. These are installed across all five of our computer labs to ensure accessibility and inclusivity in digital learning.”

7. Access to Google Keep for Hearing Impaired Students

“For students with hearing impairments, UNIRAZAK’s student Gmail accounts provide access to Google Keep, a practical note-taking tool that helps capture written information from lectures and group discussions. Its features support better organisation, visual tracking of tasks, and real-time collaboration—serving as an effective alternative to audio-based communication.”

Please, click button to download registration form :

Registration form

Mentorship

"A mentor is a person who provides guidance and advice to a younger or less experienced individual over a period of time, particularly in academic or professional settings."
Cambridge English Dictionary

“Mentor is a person who gives a younger or less experienced person help and advice over a period of time, especially at work or school” Cambridge English Dictionary

The UNIRAZAK Mentorship Programme assigns each student—whether in conventional or ODL mode—a dedicated lecturer to serve as their mentor. This initiative ensures that students receive continuous guidance and support throughout their academic journey at UNIRAZAK. As mentees, students are encouraged to actively engage with their mentors, discuss their academic goals, and seek advice on any challenges they may encounter during their studies

Do contact us for further details.”

Noor Ashikin Binti Kamir

Email: noorashikin@unirazak.edu.my

Call/WhatsApp: 03-2730 7172

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